Loyalty Program
-
BASEDiscount 3%- When registering for the program
-
SILVERDiscount 7%- From 10 nights
- Early check-in from 12:00*
- Late check-out until 14:00*
- Room upgrade*
- *Subject to availability
-
GOLDDiscount 10%- From 15 nights
- Early check-in from 10:00*
- Late check-out until 16:00*
- Room upgrade*
- *Subject to availability
Important information:
- Any guest can become a participant in the loyalty program upon their first stay. For this it is necessary register for the loyalty program by filling out the form on the website and providing contact information.
- For guests who register in the loyalty program and immediately receive a Base level card, discounts and Privileges are provided from the moment of registration and first booking.
- The membership card is cumulative; if you stay a sufficient number of nights, your status is upgraded to next level.
- The loyalty program discount cannot be combined with other offers and promotions and does not apply to additional services are also provided only for individuals.
- Night numbers under the loyalty program are awarded subject to the following conditions:
- in case of hotel booking by the guest directly, i.e. without intermediaries (companies, travel agencies/tour operators, Internet portals, online booking systems on third-party sites);
- the guest pays for his/her stay at the hotel independently (on the hotel website, in cash or using a bank account) cards, by bank transfer through a bank);
- When booking by phone or email, the guest informs about the availability of a loyalty card and corresponding status.
- The loyalty program participant card is personalized and cannot be transferred to third parties. Status privileges loyalty program member apply only to your own member number, regardless of the number of rooms he has booked.
- The loyalty program discount applies to all room categories and rates.
- Loyalty program discounts are not available for group stays and do not apply to the organization banquets, buffets, and other events.
- Savings on the loyalty card are canceled automatically after 1 (one) year (from the date of registration). If during the specified period from the moment you changed the loyalty card level you did not move to the next level, the accumulation on the card are burned and the card returns to the previous level. If you have the maximum level of loyalty, then the card returns to the previous level if you have not made a single reservation for the specified period.
- All loyalty program benefits, offers and services are subject to availability and are subject to change. company at any time without notice. The company can terminate the loyalty program partially or completely by at your own discretion.
- In the event that a room is booked for other guests using a loyalty program discount, staff The reception has the right to recalculate according to the open tariff of the official website, which gives the right to each hotel guest become a member of the club and join the loyalty program.
- Cancellation or suspension of membership of a loyalty program participant at the initiative of the company may be committed immediately unilaterally without written notice to the guest, if there are reasons or suspicions that:
- The guest committed an act contrary to current legislation;
- Behaved in an inappropriate, offensive or threatening manner;
- Provided false information to obtain privileges;
- Engaged in any fraudulent or unlawful activity relating to the loyalty program;
- Violated the internal rules of the hotel;
- Did not pay the invoice issued by the company on time.